Privacy Policy.
Last updated: June 2026
We Do Gyms Ltd. ("We Do Gyms", "we", "us", or "our") is committed to protecting the personal information you share with us. This policy describes what information we collect, how we use it, and how we keep it secure. We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.
We collect personal information only when you voluntarily provide it through our website consultation form or contact page. This includes:
- Name
- Email address
- Phone number (optional)
- Project details provided during the consultation process (project type, scope, budget range, and timeline)
We do not collect payment information through our website. Payments are collected separately through our invoicing process.
Information you provide is used solely to respond to your inquiry, schedule and conduct consultations, prepare and deliver quotes, and manage your project. We do not send marketing emails. All communication is related to your quote or active project.
We use the following third-party tools to manage consultations and client communications. Each operates under its own privacy policy:
- HubSpot: CRM platform used to store contact records and track project status
- cal.com: Booking platform used to schedule consultations
- Google Workspace: Used for business email communication
We do not operate advertising accounts or use ad tracking pixels at this time. We do not sell, trade, or share your personal information with any third party for marketing purposes.
We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by law. If you would like your information removed from our records, contact us at info@wedocustomgyms.com and we will action your request within 30 days.
Your information is stored within secured third-party platforms with industry-standard access controls.
Data Sharing
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
WE DO GYMS LTD. Messaging Terms and Conditions
- The messaging program consists of general conversational messaging to answer questions and provide support to customers.
- You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@wedocustomgyms.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
For any privacy-related questions or requests, contact us at info@wedocustomgyms.com or by phone at (604) 308-3012.